Have you changed the USB setting? It should be MSC to be seen as a USB
device, MTP to function with WMP.
If you have Tweakui, make sure this drive letter is not hidden.
Reset or Format may help as a last resort.

On Thu, Apr 9, 2009 at 7:15 AM, Don Penlington <[log in to unmask]> wrote:

> I have a Sansa Mp3 player.
>
> It connects to my computer (XP Pro) via USB. It was working fine last time
> I connected it 2 months ago to transfer some music files to it.
>
> Now, it does not appear in My Computer so I can't open it.
>
> Device Manager identifies the Sansa under "Windows Portable Devices" and
> indicates that the device is working.
>
> The Sansa lights up when plugged into the computer.
>
> In Control Panel there is an entry "Portable Media Devices". When I open
> that, it is empty.
>
> I have rebooted, and unplugged and replugged the USB connection. Tried
> different USB ports. No difference.
>
> I have looked thru BIOS settings, but do not see Sansa or any USB device
> settings anywhere.
>
> I have switched the USB ports between my USB printer and the Sansa---both
> ports see the printer OK, so I assume the USB ports are functional.
>
> What has happened to my poor little Sansa? It lights up when plugged into
> the computer, so I assume the connection is working.
>
> Don Penlington
>
>
>
>

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