> -----Original Message-----
> Date: Thu, 9 Feb 2006 15:01:52 -0500
> From: Gordon Totty <[log in to unmask]>
>
> I have noticed that from time to time in e-mail the apostrophe
> and quotation mark characters disappear from a mail and are
> replaced with an open rectangle, which sometimes means a
> character cannot be read. This happens with some, but not all,
> of my correspondence, and only shows up in text I have sent out
> that has come back to me in a reply. I use WinXP-Pro, Outlook
> 2003, and Comcast for my ISP.
>
> Certainly, this is not the most important question of the hour,
> but does anyone know why this happens and can explain it simply?
> Does it relate to ASCII, HTML, or ... ?
>
> Thanks.
>
> Gordon Totty
> Date: Sat, 11 Feb 2006 02:33:16 -0800
> From: David Gillett <[log in to unmask]>
>
> Word has a feature called "Smart Quotes" where the straight ASCII
> apostrophe and quote characters can be replaced by open (left) and close
> (right) pairs of non-ASCII characters. I think Outlook can use
> Word as its
> text editor....
>
> David Gillett
> From: Peter <[log in to unmask]>
> Subject: Re: Curiosity
>
> This can happen when the source is in rich text format and uses
> symmetrical
> quotes or apostrophes that are somewhat slanted rather than the
> straight up
> and down. These are special characters that will not show up in a
> plain text
> display. If the message is received as plain text, you may get those
> rectangles. It can also happen if your system does not have the particular
> font installed that was used to generate the special characters.
>
> Peter
David is correct as Outlook can use Word as a text editor. It's not enabled
by default (for security purposes) and I find it rather cumbersome for just
sending e-mail. Plain text is used by default and I believe it is in ASCII
encoding which would limit the number of characters it can recognize. If you
are using Word as the text editor in your e-mails it's possible that you
don't have a particular type font installed as Peter suggested. The replies
you are getting may have had their text encoding changed by the recipients
default settings.
Chris Ryan
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