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Subject:	Re: Removing Free Zone Alarm Firewall
From:	Peter Ekkerman <[log in to unmask]>
Reply To:	PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:	Tue, 12 Mar 2013 22:11:04 -0500
Content-Type:	text/plain
Parts/Attachments:	text/plain (1 lines)

Hi Mikee,



Just for a primer how to deal with applications such as Firewall- or AV programs ,you need to know the exact procedure.

These programs typically use at least one or more services related to them.

They automatically run at startup and can't be stopped using Task Manager.

So the first thing to do is to stop them via the Services applet. (Computer Management > Services)

Find the service(s) you want to stop , double-click them and in the resulting panel you'll find the entry to Stop the service.

http://www.sevenforums.com/tutorials/2495-services-start-disable.html



In your case your plan of "attack" is to see if there are still any ZA services running.

Check Task Manager first.

The following links deal with the uninstall of ZA  (BTW ,the links to "http://server.iad.liveperson.net" 

come from/via the Support pages of ZA.)



You could try this uninstaller.

ZoneAlarm Uninstall Utility 11.0

http://www.techspot.com/downloads/5402-zone-alarm-uninstaller.html



The procedure in this article echos what I described above about stopping the service.

How do I remove ZoneAlarm from my computer (Version 10.x & above)

http://server.iad.liveperson.net/hc/s-28464961/cmd/kbresource/kb-802080010836713712/view_question!PAGETYPE?sq=uninstall%2butility&sf=101113&sg=1&st=225733&documentid=411830&action=view



The next procedure is more advanced - you may want to pass on that ,but it may be useful for some readers.

How do I manually remove Zonealarm from Windows Vista 64bit and Windows 7 64bit

http://server.iad.liveperson.net/hc/s-28464961/cmd/kbresource/kb-9001545010726967263/view_question!PAGETYPE?sq=uninstaller&sf=101113&st=908718&documentid=392324&action=view





Hope this will set you on the right path.



Peter E.





--------------------------------------------------

From: "Mikee Pearson" <[log in to unmask]>

Sent: Tuesday, March 12, 2013 1:12 PM

To: <[log in to unmask]>

Subject: [PCSOFT] Removing Free Zone Alarm Firewall



I use MS Win 7 HP/64-byte PC. I use my computer mostly for e-mail and web browsing, reading current events, research and such. I don't have much knowledge about PCs. I don’t understand most of the technical computer jargon. 

 

I tried to uninstall Free Zone Alarm Firewall. "



Truncated for brevity. 



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