Assuming the client is not fooling with the settings/configuration.....
It sounds more like a network redirection problem than a software
configuration problem. Have you actually seen the problem AS IT OCCURS or
are you called in after-the-fact to fix it?
If you go to the PC that actually has the deskjet, what happens when you
try to send to the laser?
and what happens in the opposite direction?
Please answer via the list and not directly to me. No one else can see
this conversation and learn from it or contribute to it.
Jim Meagher
=====
Micro Solutions Consulting Member of The HTML Writers Guild
http://www.ezy.net/~microsol International Webmasters Association
410-543-8996 MS Site Builder Network - Level 2 member
=====
-----Original Message-----
From: James Kerr <[log in to unmask]>
>
>>
>>This may just be an operator error and not a configuration problem.
>>
>
>Actually I wish it were that simple, I can print a test page for the
>Laserjet and it will come out on the deskjet, the first time I came
accross
>this it printed out looking ok on the deskjet even though it was supposed
to
>go to the laserjet, the second time it came out on the deskjet as
jibberish
>( to be expected with the wrong driver ), believe me these printers are
>setup properly, but just resetting thme up, the same way as they were
before
>corrects the problem, I just wish I knew why they get whacked out in the
>first place, sucks to have to tell your client, "I have know idea why
that
>happens, maybe you should call HP" :-|
>
> ....James
>
>Happiness is Earth in your rear view mirror
>
>
>
>
>>-----Original Message-----
>>From: James Kerr <[log in to unmask]>
>>
>>
>>>I have run into a problem for the second time so far, the problem is
>>this.
>>>There is a network with a HP Laserjet and a Deskjet on it, sometimes
one
>>day
>>>everytime a person tries to print to the Laserjet it prints to the
>>DeskJet
>>>instead,
>>
>>
>
>
>
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