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Subject:	Re: Connection problems
From:	Dan & Carol Hanson <[log in to unmask]>
Reply To:	PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:	Thu, 8 Feb 2001 15:20:32 -0700
Content-Type:	text/plain
Parts/Attachments:	text/plain (17 lines)

One year ago we purchased an IBM Aptiva PC.  It came with Windows 98 and a
56K modem.  Our problem is this:  After you have been on-line for an hour or
so (and the same thing happens when the computer is on stand-by) it refuses
to stay connected.  You can reconnect, but even then it will only stay for
seconds...not even enough time to switch pages at a website.  This really
causes a problem in some instances. I contacted IBM, but they said it was
our ISP.  So, I contacted them and they said that we have unlimited service,
so it wasn't them.  Does anyone have any ideas?  I'm at a loss and have
asked several "experts", but no seems to know.  I thank you in advance for
any help.

C. Hanson

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