I also had this problem but, my AVG FREE anti-virus program did detect a
Koobface worm but couldn't remove it entirely. I'd remove it but it
would be back on next boot up so, I also used Malwarebytes in the same
exact procedure you describe. The worm was too new for Malwarebytes to
remove but, eventually, over a 4 day period, one of Malwarebytes updates
enabled it to remove the worm and my laptop has been running ok for over
a year since.
Gregg Pfaff
On 6/6/2011 2:18 AM, John Green wrote:
> I hate to say But I will bet you have a worm, my Personal Experience has
> shown Norton/Symantec to be a waste of money. I used to have the same
> problems you do till my computer crashed, it required a clean install every
> 6 months, until I replaced Norton Internet Security, I discovered that I had
> a Music CD that I downloaded using Kaza, and there were 2 songs that would
> not play on my car CD player, they were found to have been infected, But no
> Anti Virus software could detect the bug, I believe the record companies
> spent a lot on viruses then... Now they spend the cash on legislators. I
> recommend you try Malwarebytes. When you download it change the filename to
> something not Anti Virus related. Save it to your desktop, restart in
> safemode with networking, Install Malwarebytes, and run a couple of updates,
> then run a full scan in safe mode. I got these instructions from a Zonealarm
> chat room, it has worked for me. (There were a couple of other programs he
> suggested also, however, I cannot remember them now, I do not download music
> anymore, except from safe places so not as many problems.
>
> -----Original Message-----
>
> To: [log in to unmask]
> Subject: EMail Abuse
>
> Three e-mails were sent to friends and relatives looking exactly like they
> came from me. Each contained either links to viruses or malware. These
> emails do not appear in my Sent Items folder; one was time stamped when my
> computer was shut down. I do not think they came from my computer but
> others disagree with me. Comcast only told me to change the password on my
> email account with them. Norton Security Suite says me computer is not
> infected.
>
> PSOFT maintains hundreds of useful files for download
> visit our download web page at:
> http://freepctech.com/index.php/downloads
>
PSOFT maintains hundreds of useful files for download
visit our download web page at:
http://freepctech.com/index.php/downloads
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