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Subject:
From:
Hugh Vandervoort <[log in to unmask]>
Reply To:
PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:
Wed, 20 May 2009 02:06:00 -0400
Content-Type:
text/plain
Parts/Attachments:
text/plain (34 lines)
I received an email today that may bear on this issue:
"The second item involves the Mozilla Firefox web browser and the
AVG anti-virus product. Three people who call me for help were
having problems launching Firefox. They would launch Firefox and it
would promptly crash without starting.

After talking to all three it turned out they had all installed AVG
recently. After the install of AVG Firefox no longer launched.

It turns out that AVG is using some called it calls "AVG Safe
Search". Basically AVG adds a button to your Internet search
results telling you if the site is safe or not. I noticed this Safe
Search while trying to fix my Dad's machine. We looked in the AVG
preferences, turned of the Safe Search feature and Firefox started
right up like it always did.

If you are having a problem launching Firefox and you use AVG try
disabling the Safe Search. It was the solution for all three of the
people calling me for help.

I've had safe search turned off since day one, so I never ran into this problem.
On Tue, May 19, 2009 at 6:16 PM, Computer9f <[log in to unmask]> wrote:
> I have tried that also.  I have Firefox set to open in a new window and I already have a Firefox window open, then when I right click a link on my desktop  and choose "Open" nothing happens (same thing if it is set to open a new tab).
>
> Links will work, of course, with a page-to-page link from one webpage to another - as they do with internal Firefox bookmarks.  This is not the problem.
>
> The problem is that external links that I have saved in a folder will not open if a Firefox window is already open - and this is 80% of what I need to do.
>
> AnnaSummers

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