Hi All:
I have been having an intermittent printer problem, primarily when attempting
to print from Quickbooks 2004 PRO. About every third or fourth print job
seems to get stuck before anything prints. When checking the status of the
printer it shows that the print job is "printing." but it shows it is printing 0 of
what ever number of pages are in the print job.
I have gone into control panal and into printers to see if I can tell if the
spooler is turned on but cannot get to the properties. When I click on
properties I get a Rundll32 window that t3ells me "The program has performed an
illegal operation and will ne shut down." There are several printers installed
and each one gives me the same window after I click on the printer's properties.
The computer is an E-Machine running Windows 98.
My first thought was to copy all the rundll.* files from another computer we
have running Windows 98 but do not really want to do that as I do not
understand what the *exe files do and theri interaction with other files and data.
Any help would certainly be appreciated.
Bill Oates
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