Uninstall the Norton program. This uninstall is a problem so you should go to the Norton web site and get instructions for completing it. The Windows SP2 firewall does not stop things from going out, only from coming in. Go to www.zonealarm.com and download the free Zonealarm firewall. This is the best free firewall going. YOu can then disable the Windows SP2 firewall, which is basically worthless.
Marion <[log in to unmask]> wrote:
>I am running windows xp with sp2. I have Norton Internet Security =
>2005,on Dec 14 I downloaded the update for 2006,I thought(hoped?) this =
>might solve the problem.
>
>On Nov 22 I downloaded updates for Norton internet security. Ever since =
>then I am unable to send or receive email unless I disable the firewall =
>(in Norton's).
>
>I went to the Norton's website,the solution for my problem didn't work.I =
>have emailed them numerous times and never received a reply.Also,should =
>my windows firewall be enabled along with the Norton firewall? Norton =
>charges $30.00 per issue to talk to tech support,which I refuse to pay.
>
>Saturday I picked up a copy of Smart Computing magazine.Inside was an =
>article addressing the problem I am having.It says to: open NIS,click =
>statistics,click view logs,click firewall & then close the problematic =
>program.Click clear logs(indicated by the white square with the red x on =
>it)(mine has a balloon with an i in it)open the problematic =
>program,click display new entries on the log viewer and look for new =
>entries. If you see an entry related to the program,examine it to see =
>why the firewall is blocking the program.From here,you might be able to =
>locate a program rule that's preventing the program from going =
>online.Only problem is, EVERY TIME I click on firewall or any of the =
>other entries in the log file,my computer freezes up and I have to =
>reboot.
>
>I am soooo frustrated!!!
>
>
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