Lewis wrote:
>"In trying to load Internet Explorer has encountered a problem
> > with an add-on and needs to close." and then "The following add-on was
> > running when the problem occurred".  (Googletoolbar1.dll)  Then an error
> > message is sent to Microsoft (What good will this do?).  This is followed
> > by another error message "IE has encountered a problem and needs to
> > close.  We are sorry for the inconvenience and you may lose data, etc.
> > etc.">>


It looks like the Google toolbar is causing some problems.  Strange advice 
for the problem you were originally experiencing.

Go to Control Panel, Add/Remove programs, and uninstall Google Toolbar and 
any other IE add-ons you may have installed at the same time.  Reboot and 
you should be fine.

Otherwise, as others have advised, try System Restore.

<<Norton A-V would not install>>

Consider yourself lucky. Once installed, it's very difficult to fully 
remove from your system. Again, very odd advice if you already have McAfee.

Don Penlington





 From the Beach at Surfers Paradise in sunny Queensland.
Computer tutorials, local scenery,  and other things at my website:
http://users.tpg.com.au/deepend/index1.html

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