----- Original Message -----
From: Debra-Dew <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, October 13, 2000 7:54 PM
Subject: [PCSOFT] help
please assist me.
>
>I had a program called Stay Connected! In the icon tray in the lower right
>hand corner of my computer screen.
>
>You must have removed it to another location, or deleted it, because after
>you left my house he was no longer in the icon tray.
>
>I attempted to download the program again, but was not allowed to do so
>because the download program says that I already have it on my system. So
I
>attempted to delete the program without using add/remove. I removed it out
>of recycle bin, and the download file. I went to the Windows control panel
>and checked the add/remove programs icon, and the stay connected program
was
>not there. I checked the task manager, and stay connected program is not
>there. I looked under directory windows-start menu-programs-startup and
>there was no shortcut to stay connected there.
>
>I cannot download the program again because every time I try and error
>message comes up telling me that the program is already installed on my
>computer, and that I need to uninstall it before I can download the program
>again.
>
>I'm totally lost now. How can I find where the program is on this system
in
>order to delete it?
>
>Thanks, Debra Scruggs
Let my heart be broken by what breaks the heart of God.
*******************************************
I would download a registry cleaner such as EasyCleaner 1.7 from
http://www.saunalahti.fi/tonihele/files/EClea1_7.exe
This program lists registry entries in a simple way, and aids in removing unwanted / invalid
entries, such as those created when a program is removed incorrectly. Be sure to read the
'Readme.txt' file before using the program - you don't want to just delete randomly from the list it
presents. You'll need to look for the entry(ies) related to 'Stay Connected' and remove them. Doing
this should allow you to download the program, and install it again. Hope this helps, but like I
suggested, be careful with what you delete from the list - don't remove anything you're not sure
about. Good luck.
Al Thompson
The NOSPIN Group Promotions is now offering
special "Free-After-Rebate" Software specials in conjunction
with Beyond.com. We have new offers all the time!!!
http://nospin.com/promotions
|
