Don,
I followed the recommendations of the software companies to remove all
traces of their software (including from the registry).
My windows reinstall was "over the top." Now that I have removed the
registry entries for these software, should I try another over-the-top
installation?
I will check to see if I have any generic HP rescue system and disable it.
I don't have any other.
ME has a registry restore feature to allow restoration to an earlier
successful startop configuration. I tried this using several previous ones,
but these were not successful.
Hopefully, I won't have to do a reformat and start over again.
Thanks for your advice,
David Rezachek, Ph.D., P.E.
Alternate Energy Specialist
State of Hawaii-DBEDT-Energy Division
P.O. Box 2359
Honolulu, HI 96804
Telephone: 1-808-587-3814
Facsimile: 1-808-587-3820
email: [log in to unmask]
don penlington
<[log in to unmask] To: [log in to unmask]
com.au> cc: [log in to unmask]
Subject: Re: Severe Startup Problems
09/20/01 07:58
PM
Hopefully, someone may have some specific recommendations, but if not, here
are a few general suggestions:
First, how did you install and uninstall these programs? Unless you use an
installation monitor such as Cleansweep, there may be remnants left
(particularly in the registry) after the uninstall.
These remnants can cause later conflicts.
Second, how did you reinstall Windows? An "Over-the-top" installation
isn't enough, as it often leaves registry errors intact.
Third, do you have of the generic HP (or other) "rescue" or "system
protection" software running in the background? More often than not, this
can create more problems than it solves. I gather that when it gets into a
tangle, all hell may be let loose. Disable anything like that if
necessary.
Best if you run the dos program Deltree and delete the whole of Windows
before reinstalling it. Save what you can (saving the System folder will
be invaluable later for various system .dll's, drivers, etc).
It's a long shot, but have you tried a registry restoration, from a
registry copy made before these installations? Worth trying first, but of
course you'd have to do this in dos from a startup disk. Not sure if ERU
works with ME, but I'd think it would (I'm assuming you've made regular
registry backups). It might not solve all your problems, but might at
least get you back into Windows. Witholut ERU or similar, you'd have to do
it the old-fashioned dos manual way.
If not, you may have to reformat and start all over again. Make sure you
have a good installation monitor installed before you install any other
major software. That way you always have a fall-back position.
Don Penlington
Free computer tutorials at: http://www.geocities.com/donaldpen/
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