For Blue Light, check the following file.
C:\Program_Files\Spinway\Bluelight.com\<your username>.txt
For NetZero, download the Speedy Assistant, and search for password problems.

You may have a problem with logging on to Windows (it does not know
who you are), or you may have mutiple password list files in Windows.
I am not sure where these ** Proprietary ** services store their passwords.
Last I heard, the BlueLight should be easy to fix. With NetZero I'm not so sure.
           Rick Glazier



----- Original Message -----
From: "Larry Windle" <[log in to unmask]>
> I have a friend who logs into the internet using both Blue Lite and NetZero.
> He always used the typical userid and password to get in.  One day his
> daughter used the PC, and now whenever he logs into either ipo, he is asked
> for an additional userid, which defaults to the one he logged into, and
> another password, which he has no idea what it would be.  The security
> settings are all okay.  He has uninstalled and reinstalled NetZero, same
> results.
>
> Thanks for any ideas,
> Larry Windle

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