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Subject:	Re: XP Crash and Burn
From:	Jeffrey Ottie <[log in to unmask]>
Reply To:	PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:	Thu, 27 Dec 2001 07:59:11 -0500
Content-Type:	text/plain
Parts/Attachments:	text/plain (36 lines)

Hello A&C Thompson,

I suggest you visit the Microsoft Product Support Services website:

Obtaining Windows XP Setup Boot Disks (Q310994)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q310994

The information and downloads available there should help you get a usable
CD-ROM and enable you to use the HP Recovery Disk.

The Windows XP startup disk allows computers without a bootable CD-ROM to
perform a new installation (and possibly a repair of an existing
installation) of the operating system. The Windows XP startup disk will
automatically load the correct drivers to gain access to the CD-ROM drive
and start a new installation of Setup.

--
Very truly yours,
Jeffrey Ottie


Original Message --
From: A&C Thompson
To: <[log in to unmask]>
Sent: Sunday, December 23, 2001 12:48 AM
Subject: [PCSOFT] XP Crash and Burn

<Snip>

"All I have to work with is his HP recovery disk,
but the cd drive doesn't respond."

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                     support at our newest website:
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