Greetings Basem and other inhabitants--
It is just possible that a repair of Internet Explorer may help
in your situation. [Disclaimer: I run XP Pro and have not yet had
to try the following procedure with that operating system.] When
my parents were unable to get to the log in screen for their online
banking, I opened Control Panel, then Add/Remove Programs, then
highlighted Microsoft Internet Explorer 6 SP1 and Internet Tools, then
clicked "Remove". This brought up a dialog with three choices: Remove
Internet Explorer, Restore a previous configuration, Repair Internet
Explorer. I chose the Repair option, and allowed the computer to execute
the repair procedure. When this completed on my parents computer
[IBM Aptiva, AMD-K6 300, Windows98 SE], they were again able to use
their online banking capabilities. Their symptoms (not being able to
get to the login screen, in particular) sounded very similar to yours.
HTH,
Paul A. Shippert
> I was referred to you by the computer lady
> Hello computer lady i just came across your web site.I am very frustrated and i
> hope you can help me please .I tried contacting Sony tech support but with no
> luck!!when ever i try to click on manage your account tab under the
> www.xmradio.com web site the hand icon remains as it is no matter how many times
> you click on it instead of taking you to the next page to put in your log in
> info.Also some times when i go to look at a certain download under www.cnet.com
> when i am reading about the description there is a section that says view
> "screen shot" also when i try to click on it nothing happens the same with an
> article i was trying to read more about in www.forbes.com magazine .Finally when
> i try to save a certain page lets say you went to www.cnn.com i go to file then
> save as to put it in certain file i get an error message" page can not be
> saved",what i usually do is make a short cut to desk top then drag it to that
> perspective file.Can you please HELP me??i am very frustrated and i feel all the
> money i paid for the warranty was a TOTAL waste!!i have Sony 2.53 GHZ Desk Top
> Computer 512 MB RAM 120 GB HDD OS Windows XP Home Edition .I beg you to help me
> if you can. Thank you Basem Khawaja R.Ph.
>
> PCSOFT maintains many useful files for download
> visit our download web page at:
> http://freepctech.com/downloads.shtml
Do you want to signoff PCSOFT or just change to
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