Hi Brenda,

What email client are you using if any?
Do you have any program checking for email? Like a notifier or email
pre-checker, like POPPeeper etc?
Some of them are known to throw this message for gmail, especially if you
use double verification.
Check the email client or mail checker for server settings.
I gmail  (webmail) check if you have it set to double verification.

One way of determining the source of the error panel display ,is to use 
Process Explorer.
See
http://www.briteccomputers.co.uk/forum/tutorials-and-how-to/how-to-determine-the-program-or-process-that-owns-an-error-message-window/
Process Explorer.
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

Peter E.

--------------------------------------------------
From: "Brenda Dencer"
Sent: Monday, 04 July, 2011 5:24 PM
To: <[log in to unmask]>
Subject: [PCSOFT] generic error message

Hi, Everybody. I am getting an error message that pops up many times each
day. It's in a box and on the upper bar it says "Error". In the box is the
message: Username and password do not match. You provided [log in to unmask]
Please enter your full email address (including @domain.com). I close the
box and nothing blows up. There's no clue that I can understand telling me
where I need to go to enter my full email address.

I'm running Win7 and have had no problems until I started changing my
passwords. I still receive emails, Firefox still opens, it all seems to work
ok.

So, what do I do?

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