It sounds to me that the Bell South tech had your friend remove some
networking information. You can reinstall it by going to Control
Panel, Network, and checking Client for Microsoft Networks and Client
for NetWare Networks (or something like that, I forget the exact
wording) are installed. If they're not, install them by clicking on
Add, then Client. Select Microsoft from the list of manufacturers, and
select these 2 clients in the box that comes up.

You should also call your friend's ISP, if she still has one, and ask
them what network settings their service requires.

On 10 Mar 98 about [PCSOFT] Missing files after uninst, Rex Moore
had this to say:

> On her next attempt to start Windows 95, Win95 told her four VXD
> files were missing: vnetsup, nwredir, nscl, and vredir.
>
> It also said, "Unable to load Dynamic Link Library nwnp32.dll" and
> "Some or all of the following will not work", (or words to that
> effect): "Netware"
>

Kris Shapar
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          To doubt everything or to believe everything
          are two equally convenient solutions; both
          dispense with the necessity of reflection.

                              - Jules Henri Poincaré
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