I don't know if this will help, as it applies to Outlook Express, but I'll describe the fix because the symptoms are similar, and the fix may be quite simple.
A recent XPHome customer was plagued with a disappearing toolbar in Outlook Express6.
This website: http://insideoe.tomsterdam.com/ has a wealth of information about Outlook Express settings and problems and provided the fix for my customer's problem. It apparently stemmed from a damaged 'identity', and every time he started Outlook Express, the computer wasn't being told how to correctly build his OE display.
The fix was simple. The following textfile contains the normal, default registry setting for an Outlook Express display:
REGEDIT4
[HKEY_CURRENT_USER\Identities\{GUID}\Software\Microsoft\Outlook Express\5.0]
"PrevToolbarTextStyle"=dword:00000004
"Outlook Bar Settings"=hex:01,00,00,00,00,00,00,00,00,00,00,00,05,00,00,00,00,\
00,00,00,00,00,00,00,04,00,00,00,05,00,00,00,06,00,00,00,07,00,00,00,08,00,\
00,00
"Toolbar Text"=dword:00000002
"Toolbar Icon Size"=dword:00000001
"Saved Toolbar Settings"=hex:7f,9d,00,00,ff,ff,ff,ff,11,9e,00,00,12,9e,00,00,\
ff,ff,ff,ff,01,9d,00,00,05,9d,00,00,ff,ff,ff,ff,07,9d,00,00,c4,9c,00,00,ff,\
ff,ff,ff,b9,9c,00,00
"Saved Toolbar Settings Version"=dword:00000011
"Note Bands"=hex:0f,00,00,00,03,00,00,00,66,00,00,00,02,00,00,00,16,00,00,00,\
64,00,00,00,80,02,00,00,64,00,00,00,65,00,00,00,01,02,00,00,64,00,00,00
"ShowToolbarIEAK"=dword:00000001
If a user's identity code is loaded in place of 'GUID' on the first line, and the textfile, including REGEDIT4 and down to ...001, is saved as 'OEtoolbarfix.reg' (without the quotes of course), the file becomes a type of executable, which when clicked, can be 'merged' or pasted into the registry.
It seems to me that the Netscape problem may be similar, and may have a similar solution.
Ian Porter
Computer Guys Inc.
Arrowtown
New Zealand
[log in to unmask]
----- Original Message -----
From: Don Penlington
To: [log in to unmask]
Sent: Friday, September 05, 2003 2:19 AM
Subject: [PCSOFT] Lost BACK and FORWARD in Netscape
Elliott writes:
<<I am using Netscape 6.2 on a computer with XP. Suddenly I find that the
BACK and FORWARD buttons are greyed out in Netscape and I cannot figure how
to retrieve them. I do not see a control for this in PREFERENCES. Rebooting
does not help and I would prefer not to have to reinstall unless absolutely
necessary. What to do?>>
PCSOFT maintains many useful files for download
visit our download web page at:
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