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Subject:	Re: unable to download
From:	"Patzer, Karl" <[log in to unmask]>
Reply To:	PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:	Thu, 16 Aug 2001 16:07:46 -0500
Content-Type:	text/plain
Parts/Attachments:	text/plain (20 lines)

I have PaperPort and if I do a direct sent off the PaperPort desktop, it sends
it in a format of filename.MAX which will probably only be recognized by someone
that has the PaperPort software installed.
Normally if I'm e-mailing someone a scan, I will right mouse click the image and
select Export and choose something like .JPG and then send that converted file
as an attachment.

>   My brother is trying to e-mail me a document using his
> scanner. We both have
>   HP pc's with windows 98 and use Outlook express. I know
> that the problem is
>   on my end because he has sent the same document to himself
> and was able to open it. I assume that I have something
> configured incorrectly but have no idea what or how to go
> about correcting it.

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