Mary writes:

<<I am unable to run scandisk, disk cleanup, and defrag.  All stop prior to
completion.>>

The usual causes of this very common problem are Screensaver, Anti-Virus or
"Crash-Protection" programs running.

Either
1. download End-It-All (on most freeware sites) which will close most
everything before you defrag etc, or
2. boot with Shift held down (which prevents startups from opening), or
3. boot into Safe Mode and defrag from there .

Be aware that not everything may show up in End-it-All or Ctrl/Alt/Del, so
even closing every visible thing  may not necessarily shut down some a-v or
protection programs.  If you think you've closed everything, but still
can't defrag, then use Safe Mode.

You'll find fuller details in my tutorial "The proper way to defrag".

Don Penlington
Free computer tutorials at: http://www.geocities.com/donaldpen/
Also Fractal Galleries,  free icons,  poetry,  and beautiful Queensland beaches.

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