My first suggestion is to get rid of the Freeinet and see if the PC works
right.
Open your start menu and see if there is an uninstaller on the menu with the
FreeInet program.
Use it.  If not there, then use the Windows explorer to look in the actual
program folder and see if
there is an uninstaller in there.  Use it.

If not there, then click START - SETTINGS - CONTROL PANEL - ADD/REMOVE
PROGRAMS.

After you get it uninstalled, shut down the PC completely (power fully off
for at least 10 seconds) and then reboot.

If the problem persists, go to the DEVICE MANAGER and delete the modem.
RIGHT-click on MY COMPUTER, left click PROPERTIES, then DEVICE MANAGER, then
click the little plus sign next to the MODEM, then click the actual modem
and push the REMOVE button.

Reboot the PC and let it find the modem again.

Jim Meagher
=====
Micro Solutions Consulting        Member of The HTML Writers Guild
http://www.ezy.net/~microsol     International Webmasters Association
410-543-8996                MS Site Builder Network - Level 2 member
=====
----- Original Message -----
From: Lew M Russakov <[log in to unmask]>

> I hope someone can help me.
>
> I recently installed a free Internet service [Freeinet] and upgraded my
> Juno E-Mail to version 3.0
>
> I can not access either program. When I try, I get the error below.
>
> My modem is connected to Com 3, but both of these two programs have it
> showing on Com 2.
>
> My modem is operating correctly since I am able to fax, access AOL and
> also access an older un-upgraded version of Juno without any trouble.
>
> I am running Windows 98, have a 10.2 gig hard drive with 8 gig of space
> and have 64 MB of RAM.
>
> When I try to run Freeinet and my upgraded version of Juno, I get the
> following error:
>
> "This program has performed an illegal operation and will shut down."
>
> Clicking on "Details" gives the following info:
>
>
> TAPISRV caused a general protection fault
> in module SIJTSP.TSP at 0001:00000331.
> Registers:
> EAX=506f0000 CS=506f EIP=00000331 EFLGS=00000246
> EBX=018722ab SS=3c6f ESP=00008bb4 EBP=00008bb4
> ECX=0000ffff DS=5067 ESI=00003b67 FS=0000
> EDX=00010167 ES=0000 EDI=00000118 GS=0000
> Bytes at CS:EIP:
> f2 ae f7 d1 75 01 49 91 8b fa 5d cb 00 55 8b ec
> Stack dump:
> 22c18bce 0118506f 01670000 51773b67 8bf20a0e 506f22ab 8bf25177 519f2e3c
> 37ef0000 00000000 00010004 00000001 01670167 229a3b67 0002506f 8c482de4
>
> I also think this error is interconnected with Dial-Up Networking because
> when I double click on Make New Connection, all the areaswhere you would
> type in a name of a new computer and Select a Device are grayed out and I
> can't type anything in.
>
> When I click on the only option available to me Install Modem, it
> installs a modem on Com 2, but my modem is on Com 3.
>
> No one that I have talked to seems to know what this means and/or how to
> fix it.
>
> Brought in my computer to have it fixed and all their suggestion was to
> reformat.
>

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