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Subject:	Re: scanner problem
From:	Hal Trachtenberg <[log in to unmask]>
Reply To:	PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:	Thu, 18 Jan 2001 06:31:53 -0500
Content-Type:	text/plain
Parts/Attachments:	text/plain (21 lines)

> I'm trying to install my flatbed scanner (Acer) to my current PC.  It
appears to
> install but when I open the software, ULead Photo, it says it can't find
the
> scanner because of a "Twain" error.  I've uninstalled, reinstalled,
downloaded
> the latest drivers all to no avail. When I open my device manager it shows
the
> scanner with a yellow flag indicating there is a problem but I can't
figure out
> Darlene

Darlene

Is this a USB scanner? And if it is, did you install the software first
before even plugging the scanner into the USB port of your computer?

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