Greetings--
-------------- Original message ----------------------
From: Steve Brumbaugh <[log in to unmask]>
> Hi,
>
> My wife has a problem in her Outlook Express on her computer. Suddenly all
> the emails in her Inbox from February 1 2007 til today just disappeared.
> Checking out the problem with test emails I also found out that all new
> emails appear at the bottom (as in "4 new message(s)") but never show up in
> the Inbox (or any other folder for that matter). We're with Comcast and I
> checked the situation on the web and the emails show up there, but as soon
> as Outlook Express downloads them they're gone. Why don't they display in
> OE?
>
> I'm fairly knowledgeable about the .dbx files OE uses and my first thought
> was maybe the Inbox .dbx was corrupted. But if that's the case, wouldn't
> the entire list of emails be gone rather than just those months? Does
> anybody have any idea of what to do?
>
> Thanks for any help,
> Steve
----------------------end original-------------------------
Just a couple of (possibly obvious) things to check first.
First: Are your view settings set to display all messages, or just new messages. (It's been some time since I've used OE, so I'm not sure if you need to look under tools -> options or under view -> layout.)
Second: Click on the column header where the date and time of the message is shown. You want to sort the column from most recent to least recent. Clicking the column headers is a toggle of sorts, whether alphabetic on the From column or chronological on the Date column.
If this doesn't help, I hope some of the other knowledgeable folks on this list can help.
Paul A. Shippert
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