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Subject:
From:
Tom Turak <[log in to unmask]>
Reply To:
PCSOFT - Personal Computer software discussion list <[log in to unmask]>
Date:
Fri, 23 Aug 2002 23:26:20 -0400
Content-Type:
text/plain
Parts/Attachments:
text/plain (55 lines)
You don't supply enough information to give a good diagnosis, however, I
would definitely check out your power supply.  1, make sure nothing is wrong
with your house current, and the curcuit in particular where you are plugged
in.  2, run the pc without the ups, substituting a surge protector instead.
If you can't get the tester equipment for 1 easily, at least do 2 for now.

There are many things that can cause a spontaneous re-boot, like a faulty
cpu, for example.  However, some pc's are especially susceptible to brown
outs and surges.  If you work in a large organisation like I do, with lots
of equipment brands and models, you might be familiar with the unlucky folk
who are always losing unsaved work, etc.  Of course notebook users are
immune, but my desktop seems to humm  along untouched as I hear re-boot
beeps coming from up and down the hallway after a brown out or surge.
Sometimes its only the simultaneous timing of the re-boots that reveals a
power problem, since the lights don't give any indication.

Last, since software is easier to test than hardware, I would consider
keeping a record of what was running when the pc re-boots.  If no single
application is a likely culprit, I would re-install windows and all my
programs.  If that didn't clear things up, you need to look at the hardware.
Techs today typically use the remove and replace method for each suspicious
component, rather than testing.  Hardware prices are low enough to make this
the time-saving alternative, since testing can be time consuming.
Tom Turak

-----Original Message-----
From: Dencer Brenda [mailto:[log in to unmask]]
Sent: Wednesday, August 21, 2002 11:59 PM

Hi, Folks. I'm running Win 2000, with a 1 gig processor, and 256K memory. I
have AVG virus protection and Zone Alarm personal editon. I also have a UPS
between the computer and the outlet.

I've come home several times recently and found the computer midway of
booting up, but since I had a floppy in the drive, the boot stopped to tell
me to remove the disk and hit any key to resume. I thought that perhaps the
electricity surged or cut out and caused the computer to reboot, so didn't
get very alarmed. We've had some storms here recently.

However, I've been using the computer when it has, for no reason, turned
itself off and started to reboot. I haven't downloaded any software recently
or installed any software recently. I've done a virus scan and I'm clean. I
get no error messages or warning before this happens. Today, since 2pm to
now, 11pm, it has rebooted 3 times.

Now, I'm realizing that this could have been happening much more than I know
about and for longer than I'm aware of.

1 further question:  I have Incredimail for my email program.........

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