Are you the administrator of your computer?  You must be the admin of the
computer if you are running Windows XP.  It sounds like a permissions issue.
----- Original Message -----
From: "Pam" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, May 19, 2004 8:25 PM
Subject: [PCSOFT] software problem


Hi, I am having problems uninstalling two software programs i downloaded off
the internet. Both were demos. One was Registry Medic and the other
Incredimail. I clicked on Control Panel then on Add/Remove and then delete
on each of the programs. They go through the motions of being uninstalled
but don't. I then clicked on search and tried to delete them that way but
couldn't. I got access denied. I emailed Incredimail support site but
haven't gotten an answer. The Incredimail icon shows still in my ststem tray
but the software itself doesn't work and it and the Registry Medic both are
still showing under Add/Remove as still being on my computer. I have Windows
XP on a Dell Dimension 4600 and what I know about computers you can write on
your thumbnail. Can anyone help me?

Pam Trentham

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