Although my friends think I am computer savvy, the truth is... with the way
this technology is currently going at warp speed, I can honestly say that my
knowledge about computers is mediocre or perhaps "I know enough to get
myself in trouble." To James... I have encountered similar problem you have
described here. It was a friend's computer. The problem, although they can
connect to their ISP, their browser- IE 4.X wuld not connect and give error
messages the same as what you described, ranging from "illegal operation",
"page faults", "invalid address", to IExplorer messages "terminating
operations" and others.
I tried Scandisk, Defrag, sfc, registry restore from backup, to
reinstallation of win98 (1st Ed). Nothing worked. His local programs
though, like MSOffice 97, Quicken, etc., all worked normally. It was just
his IE 4.x access to the Internet he was having problems with. At the end
of my wit, I went to Bob Wright's Free PC Tech's Basic Troubleshooting
archive hoping to get some ideas.
Anyway, here's what I found out. My friend had not used his computer
awhile. His system was plugged in to the wall outlet 24/7 WITHOUT any
protection. In other words, no surge protector. We recently had an
electrical storm that reached over his area. It was few days after that
storm when he started having problems with his computer. Now, realizing
this... it gave me a basis for a starting point. I fired up his system one
more time, explored his Internet Explorer directory and
clicked/right-clicked on his files. All IE mainfiles returned a "Corrupted
File" message. Re-installing IE did not help and worse, re-installing Win98
did not eliminate the problem either! I asked myself then, "What would an
unwelcomed, invading high voltage do to an idle computer innocently plugged
in directly to the wall outlet without surge protection?"
Bottom line, I had to come up with a consrvative decision. with my friend's
approval, I did fdisk and reformatted the damn thing and clean re-installed
everything. THAT solved the problem! Right now, my friend is happy as a
jay bird. His computer is back to normal one more time, connecting him to
the Internet. But I told him having exposed to an electrical storm, I would
not trust the physical integrity of his harddrive. I guess I was lucky to
do what I did but my haunch is that the invading voltage has affected that
part of the harddrive where IE resides, corrupting most (if not all) of the
IE files... *wild guess*! Well, it makes me sleep soundly at night thinking
I licked theproblem and found my answer (even though I am not 100% sure.)
Emie
----- Original Message -----
From: "James w.c" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, August 16, 2002 3:58 PM
Subject: [PCSOFT] iexplore and motherboard
ok i just got done doing everything that i read on the post's that i
received,first i went
to sfc run a test there everything was ok,then i went into ie6 and run the
repair in
there everything was ok there,tried a file and (illegal operation) came up
some time
it would do that said(iexplore caused invalid page fault in module
kernel32.dll)went
back to sfc installed a new kernel32.dll file,tried still have the same
trouble,reinstalled
ie6setupor.exe,still the same, by the way this started about a few months
ago and
i did not install or uninstall anything it just started to freeze up,it can
be any file or
even a shortcut on the desk top,i tried to look at some pictures of my
granddaughter
even that did not come up,as for the motherboard resources,i just ran across
that
when i started to check everything for the iexplore trouble,i'm not a geek
but i'm sure
i can follow instructions i think i'm pretty good at that,thanks every body
that is
trying to help me thanks very much again james w christian
p.s.reinstalled copy or registry still the same and also reinstalled win98se
James writes:
<SNIPPED>
"Hold No Punches.." Rode brings you great shareware/freeware
programs with his honest opinions in this weekly column.
http://freepctech.com/rode
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