Pam,

Registry Medic and Incredimail are both programs that install spyware on
your computer.

Some programs don't have good uninstallers and leave behind some traces of
the program. Also some traces may be left in the registry and that could be
spyware, information gathering routines. So have a good spyware cleaner and
registry cleaner.  The icons can be manually removed by deleting but you
want to look at where the programs were installed (usually in C:\program
files) and see if there is any executable files left behind (usually of the
form *.exe, *.com, etc. - see below). If your uninstaller won't remove
those files then remove them manually by deleting, plus remove the program
folder by deleting. Use your registry cleaner to clean any traces of the
program.

I use a freeware program to uninstall called Everest Home Edition. It's
main purpose is to display your computer information but is has a good
uninstaller. You can get it here: http://www.lavalys.com/
Have a good Spyware cleaner like: SpySweeper, http://www.webroot.com/
(costs $$$)
To clean your registry try Registry Mechanic:
http://www.winguides.com/regmech/  (costs $$$)
(If you do a google search you may find some freeware Spyware and Registry
programs out there but they won't probably be as good as the two above.)

Below is a more complete list of executable file extensions. Any of these
could contain viruses, trojan horses, or spyware: (the asterisk at the
beginning indicates the name of the program and a star at the end of the
extension indicates any applicable letter) Other non-executable file
extensions can't cause any problems so can be safely left on your computer.
    * .ADE: Microsoft Access project extension
    * .ADP: Microsoft Access project
    * .BAS: Microsoft Visual Basic class module
    * .BAT: DOS Batch file
    * .CHM: Compiled HTML Help file
    * .CMD: Microsoft Windows NT Command script
    * .COM: Microsoft MS-DOS program
    * .CPL: Control Panel extension
    * .CRT: Security certificate
    * .DLL: Dynamic Link Library
    * .DO*: Word Documents and Templates
    * .EXE: Program application
    * .HLP: Help file
    * .HTA: HTML program
    * .INF: Setup Information
    * .INS: Internet Naming Service
    * .ISP: Internet Communication settings
    * .JS: JScript file
    * .JSE: JScript Encoded Script file
    * .LNK: Shortcut
    * .MDB: Microsoft Access program
    * .MDE: Microsoft Access MDE database
    * .MSC: Microsoft Common Console document
    * .MSI: Microsoft Windows Installer package
    * .MSP: Microsoft Windows Installer patch
    * .MST: Microsoft Visual Test source files
    * .OCX: ActiveX objects
    * .PCD: Photo CD image, Microsoft Visual compiled script
    * .PIF: Shortcut to MS-DOS program
    * .POT: Powerpoint templates
    * .PPT: Powerpoint files
    * .REG: Registration entries
    * .SCR: Screen saver
    * .SCT: Windows Script Component
    * .SHS: Shell Scrap object
    * .SHB: Document Shortcut
    * .SYS: System Configuration - driver
    * .URL: Internet shortcut
    * .VB: VBScript file
    * .VBE: VBScript Encoded script file
    * .VBS: VBScript file
    * .WSC: Windows Script Component
    * .WSF: Windows Script file
    * .WSH: Windows Script Host Settings file
    * .XL*: Windows Script Host Settings file

Good luck

J. Dent


At 06:25 PM 5/19/2004, you wrote:
>Hi, I am having problems uninstalling two software programs i downloaded
>off the internet. Both were demos. One was Registry Medic and the other
>Incredimail. I clicked on Control Panel then on Add/Remove and then delete
>on each of the programs. They go through the motions of being uninstalled
>but don't. I then clicked on search and tried to delete them that way but
>couldn't. I got access denied. I emailed Incredimail support site but
>haven't gotten an answer. The Incredimail icon shows still in my ststem
>tray but the software itself doesn't work and it and the Registry Medic
>both are still showing under Add/Remove as still being on my computer. I
>have Windows XP on a Dell Dimension 4600 and what I know about computers
>you can write on your thumbnail. Can anyone help me?
>
>Pam Trentham
>
>               The NOSPIN Group is now offering Free PC Tech
>                      support at our newest website:
>                           http://freepctech.com

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