Posted for Carole W. Kohler.

I am having a problem with how documents are printed.  The problem came
> about very suddenly.  The page is printed very poorly, with some areas

> whited out and others faded.  This is both on black and white text and

> colored photos.  If I reprint a document, it prints exactly the same,
> whited
> out in the same places and printed perfectly in the same places.  I
have
>
> cleaned and realigned the heads and those two test pages print fine so
I
>
> wonder if it isn't something in my computer software rather than in my

> printer.  I have increased my print quality to the highest available
> with no
> change at all in output.  I have reinstalled my printer twice.  I have

> checked cartridge ink levels and they don't seem to be a problem.  I
> have
> taken out the ink cartridges and reinstalled them.  I have increased
my
> disk
> space by compressing my hard drive as I had little memory available
and
> that
> was one thing I was told to look at.
>
> Computer gurus, any thing else I can try?  I am not particularly
gifted
> with
> computers,
>
>
> Carole W. Kohler

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