i have experienced this exact same problem on various occasions...  in the
most common occurrence which is about once a month or so due to installing
and uninstalling various software..  a simple Full Hard reboot fixes it...
reset just doesn't cut it for some reason... however in the case of one
other machine i had to fully reinstall windows because an uninstall
corrupted a some files and it was alot easier to reinstall then find all
the files...if you haven't tried the full reboot i would suggest that first
and wait on the reinstall until some others offer some possible suggestions

Christy Duncan

At 08:31 AM 4/12/99 -0400, you wrote:
>I recently moved and now cannot connect to my ISP.  When I click on either
>Netscape 4.5 or IE4 (using WIN98) DUN connects to the point where it says
>"Verifying user name and password".  At this point it stays there for about
>30 seconds, then the modem hangs up and the computer says "unable to connect
>to computer" or "check network protocol....".  Thi
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