Hi Randy, We're having the same problem in our computer lab.  We installed
new P166's this summer and have had this problem with six of the keyboards.
It goes away when I switch and use some older boards we have around.    One
of our techies said she's solved it by clicking on the Word icon (or
whatever it's called)  on the Task Bar.  I haven't had the opportunity to
try it yet.  Please let me know if you discover a solution.  I'm beginnign
to suspect cheap keyboards or bad keyboard controllers on the QDI
motherboards.

chuck finnigan
[log in to unmask]
bellingham, wa

-----Original Message-----
From: Randy Ryan <[log in to unmask]>
To: [log in to unmask] <[log in to unmask]>
Date: Tuesday, October 06, 1998 10:43 AM
Subject: [PCSOFT] Strange MS Word 97 Problem


>Good Day All
>
>While using Windows 95, MS Word 97 with sr2 on it will from time to time
>just completely stop recognizing the keys on the keyboard.  We are able use
>the mouse to preform tasks, but cannot get the keyboard to respond.
>
>This problem is intermittent on 24 Dell Optiplex Gn+ machines.  No pattern
>of use or users (other than MS Word) has been observed.
>
>I seem to recall a sequence of keystroks that would bring the keyboard back
>to life, but cannot find this info any place.
>
>Any suggestions will be appreciated.
>
>
>Randy Ryan
>Del Valle ISD
>
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