Remote assistance allows you to invite someone you trust to help you. Using
an Internet connection, anyone running Windows XP can chat with you, view
your screen, and with your permission, work on your computer.
You would want to allow exceptions if you want a particular program to have
access to your computer. AVG is a virus program that will require constant
update to you virus files. You would want to grant an exception for this
program.
Hope this helps.
As an example I paid for a special service from Dell to allow a technician
remote into me desktop to help me solve a problem. They asked if I had
Remote Assistance checked as an exception. I did and they were able to
remote in and help me.
Lynne Kilcoyne
[log in to unmask]
-----Original Message-----
From: PCSOFT - Personal Computer software discussion list
[mailto:[log in to unmask]] On Behalf Of [log in to unmask]
Sent: Sunday, November 26, 2006 8:39 AM
To: [log in to unmask]
Subject: [PCSOFT] Firewall Question
I have Windows Firewall with Win XP Home. When I click on CONTROL PANEL,
then on WINDOWS FIREWALL, it shows that it's set for ON (recommended)
Then
it says ---- "This setting blocks all outside sources from connecting to
this
computer, with the exception of those selected on the Exceptions tab."
Now, I clicked on the Exceptions Tab and there are a bunch listed, like my
AVG Anti-virus, Remote Assistance, Yahoo Messenger, and AOL. Now, why
would
these be check marked? And what will happen if I uncheck them. But
mostly,
what is that Remote Assistance? Should any of these be check marked?
Harriet G.
"Hold No Punches.." Rode brings you great shareware/freeware
programs with his honest opinions in this weekly column.
http://freepctech.com/rode
"Hold No Punches.." Rode brings you great shareware/freeware
programs with his honest opinions in this weekly column.
http://freepctech.com/rode
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