AOL customer service is a pain.

But, I would start with asking friends and families to specifically put your
email address as an ACCEPTED address, if that is an option, or at least set
it up to be filtered to a specific mail box.  Then, send a test email to see
if it gets through.

The more info you can get about what and how things are being filtered out,
the better chance to deal with the AOL behemoth.

Let us know what happens.

William Closure


----- Original Message -----
>
> Date:    Mon, 3 Nov 2003 22:07:12 -0500
> From:    Pam Pedersen <[log in to unmask]>
>
> For the past month or more I have had trouble getting mails delivered to
> anyone with an aol address. A few got through but not many. In the past
> 2-3 weeks NONE are being delivered.  They are not being bounced back.  My
> ISP says if they aren't being bounced back then it is AOLs problem and
> they need to fix it.  I have contacted aol and they are no help.  They
> have implemented a new spam blocking policy, which is fine, but I am not a
> spammer, nor a bulk mailer.   The people I am trying to contact are family
> and friends... and these are personal emails, not spam.  Does anyone have
> any ideas on what to do about this?  The responses from AOL are merely
> form letters... no real help.  Please help.
> Pam Pedersen

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