On Friday December 29, 2000, Bill Wilson wrote:

> I am unable to retrieve email from within MSN Explorer,
> but I USED TO
>
> NOW, when the email icon is clicked, the email screen
> comes up but stays blank Also, I am unable to access
> Window Update from my start menu, but I USED TO This
> problem is 10 days old
>
> MSN technicians have hoped that a file, mshtml.dll is the
> problem, sent a site for versions of the file, but
> nothing on that list match what my machine wants...ie,
> version 5.0.3105.100 or greater (according to IE repair
> tool from within System tools)
>
> Separate problem, I guess, is my inability to view the
> contents of a window "as a web page"....right click in a
> window and the option is to "view" then "as a web
> page"....it allows you to see the size and/or description
> of a file in the left column of the screen....also allows
> you to open Windows Folder after you read the warning,
> etc.....
>
> I have Windows 98 SE  System File Checker has not come up
> with a problem I have attempted to reinstall the
> mshtml.dll from the installation disk, did it and still
> have the problem....Repair of IE5 says I have the wrong
> version all of a sudden...SFC was no help in finding a
> corrupted file for the "view as web page" thing

It could be that some other program (perhaps installed 10
days ago?) has overwritten a couple of DLLs. A re-install
of Explorer might be worth a try.

R.

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