Do you have your virus protection disabled? Are you downloading the file
that is specific to your operating system?
----- Original Message -----
From: "Becky" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Tuesday, May 17, 2005 6:00 AM
Subject: [PCSOFT] Still need help with Mozilla
> I tried to do as you suggested. I looked in My Downloads and found the
> firefox setup but I get the 7-zip Unspecified Error when I try to install.
> I looked in Program Files and found a Mozilla file but when I click on it
> there is nothing there.....no other files. A couple of times when I tried
> to install or open it I got a message of an xpcom.dll file that was
missing.
> I don't know what's going on. I've tried downloading again and
reinstalling
> again and again and only get the same messages. Thanks
>
> Becky Buehrer
>
>
>
>
> >
> > Date: Mon, 16 May 2005 16:17:09 +1200
> > From: unclerichard <[log in to unmask]>
> > Subject: Re: Mozilla download help
> >
> > Becky:
> >
> > Open window explorer (win Key + E) then search your program files for
> > the (old) Monzilla file. Open that file by clicking on it. Somewhere in
> > that file (or a sub-folder) will be either an uninstall ex or a install
> > ex. Use the uninstaller if there other wise reinstall and then delete
> > via the add and remove programs dialog box (Start/Settings/control
panel).
> >
> > Withe Monzilla?Firefox it pays to uninstall the old version before
> > installing the new. Get back to the group if you experience further
> > problems.
> >
> > Richard Innes
> > [log in to unmask]
> >
> > Becky wrote:
> >
> > >Last summer I downloaded Mozilla Firefox after reading several
> > >recommendations for using it over IE. For some reason I didn't care
for
> it
> > >at the time and stopped using it. Now I would like to try it again,
but
> > >when I double click the shortcut icon on my desktop I get a 7-zip
> > >unspecified error message and can go no farther. I tried downloading
> > >another version from the web and the setup exe. downloads but when I
try
> to
> > >open it to install I get the same message. I went to the Add/Remove
page
> > >and there is a mozilla icon listed there. I tried to use uninstall and
> get a
> > >window that says the mozilla uninstall program is missing. I'm stuck!
> Any
> > >suggestions? (Keep them VERY simple, please)
> > >Thanks
> > >
> > >Becky Buehrer
> > >
> > > "Hold No Punches.." Rode brings you great shareware/freeware
> > > programs with his honest opinions in this weekly column.
> > > http://freepctech.com/rode
> > >
> > >
> > >
> >
>
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