Joseph,
I suspect that something is up with your USB port. In the past I have had
just that kind of grief installing printers, scanners, external DVD, you
name it. All with XP Pro. You may want to uninstall USB stuff in Device
Manager and try again. I have also found that USB doesn't like things to be
moved around from port to port. Kind of negates the daisy chain abilities of
USB, but can be a problem. Try with the scanner turned on and off. Believe
me, I wound up doing a complete re-install of XP just to get my external DVD
to work. Was worth it as EVERYTHING works great now. Good luck.

Brad Loomis
San Miguel, CA

-----Original Message-----

I have XP Pro SP1 (did not reinstall SP 2 after clean reintall of XP Pro),
and just yesterday for no apparent reason when I tried to save an e-mail
somewhere other than the default folder the Save as dialog box locked up
("Not responding").  If I tried to set specific folders to scan on the
latest Avast AV, it began locking up at the same time.  It only works if I
check the box for all fixed drives.

The computer also started taking more time to finish booting up at the same
time.  It takes much longer to show the task bar and quick launch bar.
These symptoms all started for the first time on bootup yesterday morning.
I have since run an Avast AV thorough scan of all fixed drives (no choice)
that came up clean.  I ran Webroot, Spybot, and Ad-Aware, all of which came
up clean on malware.

The only change I had made was the night before last when I uninstalled my
old HP scanjet 7450 flatbed scanner to replace it with an Epson Perfection
4870 photo scanner.  When I installed the Epson I had to do a restart, then
plug the USB cable from it into the computer to finish the install.  It
worked perfectly, and there was no sign of any problem with the "save as"
feature or with Avast.  The problems only started on a cold boot the next
day right off the bat in the morning.  Aside from the epson drivers the only
software I installed was their bundled "Silverfast". All that was at the
same time and nothing bad happened then.  I can live with the Avast thing,
but the save as thing is a constant plague.  Any ideas?
P4 2.8, 1 gig Rambus 1066 memory, and this problem did not exist, then
suddenly did.

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