On 22 Dec 98 at 2:02, Ed Boychuk wrote:

> I have run into a unique problem trying to install software from a CD-Rom
> drive. Every time I try to install software from the Cd-Rom drive, I get an
> error that "isset_se has caused an error in setup.exe".

  Module names beginning with "IS" are often found in installers
created using InstallShield.  [Since a version of this ships with
Microsoft's "Visual C++", you're likely to run into it a lot.

http://www.chasms.com/W3Tshoot.htm

says:

> During installation, cm gets a GPF: ISSET_SE has caused a General
> Protection Fault in Module setup.exe 1. When ever a cm is having
> GPF's while trying to install our software find out first if they
> have any shell programs such as Tabworks, Dashboard, CPQSHELL in
> Compaq machines, etc. These programs are installed mainly on AST,
> Compaq and HP computers. If they do not know ask them during bootup
> if the first screen that appears is Windows Program Manager or
> whether they have to choose to go into Windows from a menu by
> choosing a "Tab"? IMPORTANT: The fix is not provided due to we do
> not want to buy anyone a new computer. So tell them to contact the
> Hardware/Software Mfg. to get the shell program turned off.

  I find two other hits on "isset_se" -- one from someone reporting
the problem in NT Server in 1997, and one to a page which no longer
contains any such reference.  Looks like this is your best hope.

  The one other thing you might try is to contact InstallShield at
one of the addresses listed on

http://www.installshield.com/talk/

Their "tech support" is focussed on software developers who are using
their product to package applications -- they're really not set up to
help end users like yourself.

David G

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