I hope someone can help me.
I recently installed a free Internet service [Freeinet] and upgraded my
Juno E-Mail to version 3.0
I can not access either program. When I try, I get the error below.
My modem is connected to Com 3, but both of these two programs have it
showing on Com 2.
My modem is operating correctly since I am able to fax, access AOL and
also access an older un-upgraded version of Juno without any trouble.
I am running Windows 98, have a 10.2 gig hard drive with 8 gig of space
and have 64 MB of RAM.
When I try to run Freeinet and my upgraded version of Juno, I get the
following error:
"This program has performed an illegal operation and will shut down."
Clicking on "Details" gives the following info:
TAPISRV caused a general protection fault
in module SIJTSP.TSP at 0001:00000331.
Registers:
EAX=506f0000 CS=506f EIP=00000331 EFLGS=00000246
EBX=018722ab SS=3c6f ESP=00008bb4 EBP=00008bb4
ECX=0000ffff DS=5067 ESI=00003b67 FS=0000
EDX=00010167 ES=0000 EDI=00000118 GS=0000
Bytes at CS:EIP:
f2 ae f7 d1 75 01 49 91 8b fa 5d cb 00 55 8b ec
Stack dump:
22c18bce 0118506f 01670000 51773b67 8bf20a0e 506f22ab 8bf25177 519f2e3c
37ef0000 00000000 00010004 00000001 01670167 229a3b67 0002506f 8c482de4
I also think this error is interconnected with Dial-Up Networking because
when I double click on Make New Connection, all the areaswhere you would
type in a name of a new computer and Select a Device are grayed out and I
can't type anything in.
When I click on the only option available to me Install Modem, it
installs a modem on Com 2, but my modem is on Com 3.
No one that I have talked to seems to know what this means and/or how to
fix it.
Brought in my computer to have it fixed and all their suggestion was to
reformat.
Anyone have any ideas.
Sorry this is so long, but there are a lot of details.
Thanks.
Lew Russakov
Huntington Beach, CA
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