Emma writes:

<<I have been trying to install Norton Anti-virus on my older computer =
with windows 98 second edition. For some unknown reason it tells you it =
is installing but after a while and nothing really going on. The Mouse =
freezes up and so does everything else. >>

I'm not familiar with Nortons, but the usual reason for freezing on any
installation is because there's not enough computer memory available, or
too much running in the background (probably a combination of both).

Use Enditall to close down everything--a normal precaution before
installing anything new.

Or, perhaps, try installing it in Safe Mode.

It's not clear from your letter whether you already have another a-v
program running---this would almost certainly interfere with the
installation--make sure it's completely disabled first.  It may be running
but not show up in Task Manager (Alt/Ctrl/Del). A-v programs tend to see
new installations as an attack on your computer.

Don't forget to save a registry backup before you install---in case the
program runs unsatisfactorily and you later want to revert.  Uninstalling
most a-v programs usually leaves an awful mess of redundant entries in the
registry.

It's ALWAYS a good idea to save a registry backup when installing ANY major
new software if you want to keep your registry in good condition.

Don Penlington
Free computer tutorials at: http://www.geocities.com/donaldpen/
Also Fractal Galleries,  free icons,  poetry,  and beautiful Queensland beaches.

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