Greetings David & list--
-------------- Original message ----------------------
From: David Gillett <[log in to unmask]>
> My father recently tried to update his Windows ME system to IE 6.0, and
> couldn't make it work, so he has reverted to 5.5.
> Unfortunately, he uses OE for his email, so it came along for the ride --
> and now he can't see any saved emails further back than last Monday. He can
> find the .pst file, he just can't seem to get OE to see it and open it.
>
> Bearing in mind that *I* know very little about OE, can anyone who is
> familiar with its quirks suggest what to try (or what more information is
> needed) to get him back to where he should be?
>
> David Gillett
----------end original--------------
Outlook Express is a different sort of 'animal' from Outlook. It doesn't use .pst files. It uses files with the extension .dbx (inbox.dbx, outbox.dbx, etc.) located in a store folder. To locate the store folder, use the Tools menu, click Options, then click the Maintenance tab. There should be a "cleanup" button and a "store folder" button. Clicking this button will reveal a dialog that will show the current store folder path, and will allow you to change it. What you may need to do to locate the missing e-mails is to change the current store folder to the one used previously. If you want to keep all the e-mails together, that can be a bit trickier. You may (if you find them all) need to forward them to a hotmail or a yahoo account, change the store file location back to the more recent one, forward the forwarded e-mails from the yahoo or hotmail account, then retrieve them with Outlook Express. I only suggest this work-around, because I have had little luck exporting from OE. It
just does it to make it available to Outlook. The path below is to a store folder on a WindowsXP computer. The path will probably be different on a WindowsME computer, but the procedure will still be the same.
C:\Documents and Settings\<user>\Local Settings\Application Data\Identities\{9559BC89-2461-4968-B8CC-3B91E18FCF61}\Microsoft\Outlook Express
Good luck with the operation.
Paul A. Shippert
Library Media Specialist
Margaret Brent Middle School
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