Hello Denise,
I am on Charter Cable and a few weeks ago I was having the same problem sending to AOL and to Hotmail. All of my mail was being returned. I called Charter and they gave me an e-mail address to request the problem be fixed to allow communication between Charter and the other two. I sent it and "Bingo" I had a message back the next day saying it would be fixed and it was.
I was told by Charter that because of the heavy flow of Virus stuff flowing around that AOL and MSN had stopped traffic between some of the other ISPs.
Hope this helps
Norm Keeran
----- Original Message -----
From: Denise Lindvall
To: [log in to unmask]
Sent: Monday, November 10, 2003 8:50 PM
Subject: [PCSOFT] Mail to AOL keeps getting returned
Hello,
I have had a hotmail e-mail account for years. Just within the past 3 weeks all of the e-mail I send to AOL subscribers is being returned. Can you please help me figure out what to do to remedy this situation. Most of my family uses AOL so it is quite aggravating not to be able to communicate with them.
I've cut and pasted the message I receive when the mail is returned to me.
Thanks for your help,
Denise Lindvall
))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
Reporting-MTA: dns;hotmail.com
Received-From-MTA: dns;mail.hotmail.com
Arrival-Date: Mon, 10 Nov 2003 12:11:52 -0800
Final-Recipient: rfc822;[log in to unmask]
Action: failed
Status: 5.0.0
Diagnostic-Code: smtp;554 TRANSACTION FAILED 554 AOL will not
accept delivery of this message
have no reverse-DNS (PTR record) assigned.
addresses which
220 have no reverse-DNS (PTR record) assigned.
addresses which
220 have no reverse-DNS (PTR record) assigned.
ddresses which
220 have no reverse-DNS (PTR record) assigned.
which
220 have no reverse-DNS (PTR record) assigned.
ions from IP addresses which
220 have no reverse-DNS (PTR record) assigned.
ient ok
.5 <[log in to unmask]>... Recipient ok
554 5.2.1 Suspended user
554 5.2.1 Suspended user
554 5.2.1 Suspended user
250 2.1.5 <[log in to unmask]>... Recipient ok
550 5.1.1 <[log in to unmask]>... User unknown
.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
Final-Recipient: rfc822;[log in to unmask]
Action: failed
Status: 5.0.0
Diagnostic-Code: smtp;554 TRANSACTION FAILED 554 AOL will not
accept delivery of this message
have no reverse-DNS (PTR record) assigned.
addresses which
220 have no reverse-DNS (PTR record) assigned.
addresses which
220 have no reverse-DNS (PTR record) assigned.
ddresses which
220 have no reverse-DNS (PTR record) assigned.
which
220 have no reverse-DNS (PTR record) assigned.
ions from IP addresses which
220 have no reverse-DNS (PTR record) assigned.
ient ok
.5 <[log in to unmask]>... Recipient ok
554 5.2.1 Suspended user
554 5.2.1 Suspended user
554 5.2.1 Suspended user
250 2.1.5 <[log in to unmask]>... Recipient ok
550 5.1.1 <[log in to unmask]>... User unknown
.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
Final-Recipient: rfc822;[log in to unmask]
Action: failed
Status: 5.0.0
Diagnostic-Code: smtp;554 TRANSACTION FAILED 554 AOL will not
accept delivery of this message
have no reverse-DNS (PTR record) assigned.
addresses which
220 have no reverse-DNS (PTR record) assigned.
addresses which
220 have no reverse-DNS (PTR record) assigned.
ddresses which
220 have no reverse-DNS (PTR record) assigned.
which
220 have no reverse-DNS (PTR record) assigned.
ions from IP addresses which
220 have no reverse-DNS (PTR record) assigned.
ient ok
.5 <[log in to unmask]>... Recipient ok
554 5.2.1 Suspended user
554 5.2.1 Suspended user
554 5.2.1 Suspended user
250 2.1.5 <[log in to unmask]>... Recipient ok
550 5.1.1 <[log in to unmask]>... User unknown
.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
Final-Recipient: rfc822;[log in to unmask]
Action: failed
Status: 5.0.0
Diagnostic-Code: smtp;554 TRANSACTION FAILED 554 AOL will not
accept delivery of this message
have no reverse-DNS (PTR record) assigned.
addresses which
220 have no reverse-DNS (PTR record) assigned.
addresses which
220 have no reverse-DNS (PTR record) assigned.
ddresses which
220 have no reverse-DNS (PTR record) assigned.
which
220 have no reverse-DNS (PTR record) assigned.
ions from IP addresses which
220 have no reverse-DNS (PTR record) assigned.
ient ok
.5 <[log in to unmask]>... Recipient ok
554 5.2.1 Suspended user
554 5.2.1 Suspended user
554 5.2.1 Suspended user
250 2.1.5 <[log in to unmask]>... Recipient ok
550 5.1.1 <[log in to unmask]>... User unknown
.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
Final-Recipient: rfc822;[log in to unmask]
Action: failed
Status: 5.0.0
Diagnostic-Code: smtp;554 TRANSACTION FAILED 554 AOL will not
accept delivery of this message
have no reverse-DNS (PTR record) assigned.
addresses which
220 have no reverse-DNS (PTR record) assigned.
addresses which
220 have no reverse-DNS (PTR record) assigned.
ddresses which
220 have no reverse-DNS (PTR record) assigned.
which
220 have no reverse-DNS (PTR record) assigned.
ions from IP addresses which
220 have no reverse-DNS (PTR record) assigned.
ient ok
.5 <[log in to unmask]>... Recipient ok
554 5.2.1 Suspended user
554 5.2.1 Suspended user
554 5.2.1 Suspended user
250 2.1.5 <[log in to unmask]>... Recipient ok
550 5.1.1 <[log in to unmask]>... User unknown
.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
452 4.5.3 Too many recipients. We allow maximum 30 recipients.
------------------------------------------------------------------------------
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