Go into add/remove programs and see if it shows up there.  Remove it if it is there.  That should stop it.
Paul Hachmeyer

-----Original Message-----
From: PCSOFT - Personal Computer software discussion list [mailto:[log in to unmask]] On Behalf Of Sharon K.
Sent: Wednesday, February 01, 2012 8:03 AM
To: [log in to unmask]
Subject: [PCSOFT] Toolbar message won't go away

Hi All,
I'm having an issue which is driving me "crazy."  By mistake, I downloaded the toolbar, shopathome.com.  I kept getting drop down ads and quickly realized that I needed to delete the toolbar.  I did so, using the Add/Remove feature.  The toolbar disappeared from the Add/Remove list, but it remains in the list of toolbars when I right click, though it is unchecked.
I have also done a search of shopathome and nothing show up.  Yet, I keep getting a drop down ad for H&R Block, with the shopathome.com logo to the left. I uncheck the ad, but it reappears again. When I uncheck it for the second time, it finally goes away.
Please help me to find a resolution.
Thank you.  And thanks for all of the help I've received via all of the posts on PCSOFT.
Sharon K.

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