Greetings Sven, Carol, & list--

It is possible to "turn off" the e-mail checking service in Avast! AntiVirus. If you
right click on the System Tray icon, you will see a configuration screen which will allow you to set the sensitivity of each running service, as well as turn on or off the different services (IM, e-mail, resident, etc.). With respect to AVG, I believe the company rep was correct, because messages I receive from users of AVG have the "message has been scanned..." tag line and show up as having an attachment.

HTH,

Paul A. Shippert
-----------------------------------
and I'm hovering like a fly
waiting for the windshield on the
freeway." Genesis
-----------------------------------

-------------- Original message --------------

> Hi Carol,
>
> Interesting. The latest version of avast! (v4.5) filters e-mail traffic
> automatically. I don't know if it has an option to disable that function. As
> I recall, this didn't occur when I first installed the beta version of the
> new AVG. I can't pinpoint it exactly but the attachment icon, along with the
> paper clip, started appearing sometime later after the final version was
> released. Several friends also reported the same thing. In the interim,
> several program updates were released along with several updates from
> Windows Update. An AVG Forum moderator says with AVG it's because of the
> certification statement AVG adds to e-mail which some e-mail programs see as
> an attachment.
>
> Two friends and I checked it using various settings and found that if it is
> set to only certify (which inserts a line and adds the certification
> statement to the bottom of the e-mail) both incoming and outgoing mail with
> attachments, then the icon doesn't appear on an e-mail without an
> attachment.
>
> By default AVG is set to certify all mail. Could it be that the senders of
> the e-mail in question are using AVG? Maybe some other avast! users will
> shed some light on this.
>
> Sven Swanson, Sr.
>
> ----- Original Message -----
> From: "Carol"
> To:
> Sent: Tuesday, January 18, 2005 1:11 AM
> Subject: Re: [PCSOFT] Attachments icons with no attachments
>
>
> Sven,
> But, I'm not using AVG. I have no email scanner per se. I'm using
> Avast. (When I get emails that actually have an attachment, I save them
> to a separate folder and scan the folder with Avast, per the advice of
> someone on this List, before I open them. This has worked very well,
> and I like it because it makes downloading my email faster, since the AV
> is not checking every one. I don't get that many attachments anyway.)
> And, it doesn't happen on every email. I get a couple hundred emails a
> day and it happens on only a few of them. So it's still a mystery, I
> guess.
> Carol Hanson
>
> > Hi Carol,
> >
> > If you're using AVG Anti-Virus it's the AVG certification. For some
> reason
> > Outlook Express, and sometimes other e-mail clients, see it as an
> > attachment.
> >
> > If you wish, you may disable the AVG certification if this is a
> problem.
> > Open the Control Center, double-click the E-mail Scanner, select the
> > Configure button and remove the options to Certify E-mail on the
> incoming or
> > outgoing e-mails, which ever way you like it. Your e-mail will still
> be
> > scanned by AVG.
> >
> > Sven Swanson, Sr.
>
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              to continue providing PCSOFT and our website.
           Visit http://freepctech.com to donate using Paypal