I had already done that, Kenny, but to no avail. However, while checking
that it was in fact the only account (except the guest account, which
refuses to be deleted) I noted under Select logon and logoff options
that the Use the Welcome screen box was not ticked.. Ticking that box
fixed both my problems.

Thanks Kenny.

Orf

Kenny Parks wrote:

>Orf,
>    This comes up when we do the windows updates. At logon, go to control
>panel, users, then click on the offending extra account. Delete the account
>and then when it asks delete the files for that account and reboot. The
>extra account is gone....
>
>

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