The original posters email address has been stripped out, but
hopefully she will see this on the list.

Before the user clicks the New Document button.....
what label is selected in the bottom right section of the dialog box?

There are some labels (like the 3114 sticker) that are full (8 1/2 x 11)
sheets
and would not have guide lines.


Jim Meagher

----- Original Message -----
From: "Tim Key" <[log in to unmask]>


> Have you tried to reload the software?  It may have missed something in
the
> original setup.
>
> ______________________________________________________
>
>
>
> -----Original Message-----
> From: PCSOFT - Personal Computer software discussion list
> [mailto:[log in to unmask]]On Behalf Of Cheryl Patterson
> Sent: Tuesday, February 13, 2001 10:41 AM
> To: [log in to unmask]
> Subject: [PCSOFT] Word 2000
>
>
> I have a user that is using Word 2000 and trying to create lables with the
> Tools\Envelopes and Lables option.  She goes to the Lables tab and hits
new
> document and lately she doesn't get the grey lines that outline the
> individual lable locations.  This works fine on all the other machines,
but
> hers never does.  She is just getting a blank sheet and having trouble
> creating the lables without the guides.  Please advise.
>
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