Thanks for the response Linda. I tried the two suggestions you had but
neither of them worked. I wonder if the customized IE5 from my ISP has
caused the problem. That may be one place to go.

Your mention of file wuv3is.dll was helpful. I did a search on the MS
support site using this as a keyword and came up with a long and involved
article that may be useful to all who are having this problem. The article
is Q193657, "Troubleshooting Windows Update Connection and Download
Problems". Guess I'll laboriously go through that.
Regards,
Rod
Rodman and Carol Underwood
Daytona Beach, FL. USA
[log in to unmask]

>
> Date:    Thu, 16 Dec 1999 19:02:22 -0600
> From:    Linda <[log in to unmask]>
> Subject: Re: Windows Update
>
> I had this problem a while ago and this is how I fixed it.  Shreedhar
Hardikar
> is also having a problem.  The first thing you should try is the IE repair
tool.
> Go to Start/Settings/control panel/Add Remove programs and click on
Microsoft
> Internet Explorer.  When you click on Add/Remove a window will pop up with
3
> choices.  Choose Repair and see if that solves the problem.  If not this
is what
> I did
>
> Move      wuv3is.dll   out of the Windows System folder.  Just put it
somewhere
> so you can find it later if you want to put it back or delete it.  Not go
to the
> Windows update site.  You should get a window pop up that asks you if you
want
> to run the Windows Active setup.  Tell it no.  If you tell it yes it will
just
> put that same dll file back on your system and it still won't work.  When
you
> tell it no, it should take you to another page that explains that they've
made
> some changes to their site and it will give you good instructions on what
to do
> next.  The instructions will have you clean out the Internet Cache and
History
> and give you instructions on deleting a registry key.  And it will have
you
> delete everything in your Programs/Windows Updates folder except one file.
Pay
> attention and don't delete the one file they say not to.  Then you go back
to
> the update page and when it asks if you want to run the Active setup you
say yes
> and it should work.
>
> Sorry this is so cryptic.  I've tried to go back to the instruction page
but
> without deleting the dll and starting over I can't find it again.  I sure
hope
> this works for both of you.  If not, put the dll file back and you'll be
back
> where you started.
>
> Linda Aldridge
> From: "Rod Underwood" <[log in to unmask]>
>
> Dear Listees:
> I'm running Win 98 (not the SE) and my windows update has suddenly stopped
> working. When I click on "start" - "setting" -  and "windows update" I
connect
> immediately to the Microsoft site but all I get is a blank page.
Refreshing the
> page accomplishes the same result. Connecting directly (bypassing the
command on
> the start button) with the Microsoft web site accomplishes the same
result.
> Anyone got a clue or am I just getting dumb and dumber with age?
> Thanks,
>

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