Greetings-- 



I know this may appear draconian, but it may well be your only option, especially  if this is a computer purchased from a retailer that has a "uniform configuration" including an installation of Office 20xx Professional trial version.  



What you may have to do is uninstall *both* the Office 2010 Home and Student *and* the Office 2010 Professional trial version using the Add/Remove Programs (or whatever it is called in Vista) app from the Control Panel.  After re-starting the computer, installing Office 2010 Home and Student may give you a clean install without any of the "trial version nasties" associated with Office 2010 Professional, as installed at the factory.  Obviously, you'll want to relocate any address book entries or *works* created with the trial version to another folder on the hard disk first. 



HTH. 



Paul A. Shippert 

School Librarian 

Margaret Brent Middle School 

----- Original Message ----- 
From: [log in to unmask] 
To: [log in to unmask] 
Sent: Thursday, March 3, 2011 5:09:17 PM 
Subject: [PCSOFT] Microsoft Office Activation 

A friend of mine has Vista Home Premium (but that's not the problem). 
She bought and installed Office 2010 Home and Student, and called for my 
help to configure Outlook (NOT Outlook Express...) to talk to AT&T's 
email hosted at Yahoo. 

I found and filled in everything it needs, and when Outlook tests the 
configuration a test message it has sent appears in the Inbox, 
indicating that that much is correct.... 

BUT she still can't really send a message.  My only clue is that when I 
launch Outlook on her machine, it comes up claiming to be part of a 
trial version of Office 2010 *Professional*, which has expired. 

It appears that in order to Activate the Home and Student instance, I 
need to convince the machine to forget that it ever had an Office 
Professional trial version installed.  My guess would be that there's 
something in the registry, but I don't know what or where.  (I've never 
edited the registry directly on Vista or W7 -- does regedit still exist 
and work? 

  If all else fails, I have a fresh download of Thunderbird on a USB 
stick -- but I seem to recall it took a couple of tried to configure 
Tbird to talk to my (vanilla!) ISP, so I'd prefer to be able to use the 
config that apparently works, and my friend uses Outlook at work and 
figured the same at home would minimize the learning curve.... 

David Gillett 

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