If you are going to run Spy Sweeper you will need to disable Norton.  They
are not compatable.


Connie Chisum
Technology Coordinator
Jayton-Girard ISD

----- Original Message -----
From: "ANNE NEIGHBORS" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, February 24, 2006 4:53 PM
Subject: [PCSOFT] A Norton Problem


> I have a new Toshiba Laptop running XP2000 Home with Spy Sweeper and
Norton AV.
>
>   Today I received a Norton Anti-virus Error message that read:  "Norton
AV has encountered an internal program error.  Uninstall and re-install
Norton AV."  Then a box came up that read:  "Urgent Attention.  There is a
problem with your license for this product."
>
>   I uninstalled and reinstalled Norton; things ran fine for a few hours,
but now I have the same messages with the Norton icon in the bottom tray
red-X'd out.
>
>   Could the problem be that Norton does not like Spy Sweeper?  Should I
uninstall both Spy Sweeper and Norton and use a different AV?
>
>   I would appreciate any advice on resolving this.
>
>   MTIA -
>
>   Anne Neighbors
>
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