In a message dated 01/06/2002 5:23:47 PM Eastern Standard Time,
[log in to unmask] writes:
> Need an assist
>
> Have purchased the new version on Norton.....Old version does not have the
> uninstall utility for some reason and can not load the new version without
> first uninstalling the old.
>
> The only thing I have been able to find involves going into the Registry
> and manually uninstalling every reference. A very detailed and time
> consuming task and way over my head.
>
> Has anyone encounted this and found a solution for uninstalling the 2001
> version?
>
> Any help sincerely appreciated.
>
> Jack D. Rees
> [log in to unmask]
>
Hi,
The old version *should* have an uninstall utility. What you may have to do
is REinstall the OLD version, and that should repair/replace the uninstall
utility, then you can UNinstall the old version, and be ready to install the
new...
HTH,
Peter Hogan
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"Hold No Punches.." Rode brings you great shareware/freeware
programs with his honest opinions in this weekly column.
http://freepctech.com/rode
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