Once you install new ram you need to go into setup so that cmos will
recognize the new memory. Sounds dumb but just go into setup with (del) or
what ever you use. Don't do anything there. Then get out by saving settings
and exit. When you do this you will start at the beginning of power on self
test (POST). It will do a memory test and should go through all of the
memory locations you have, for example you had 32 Meg and added 64 Meg this
will give you 96 Meg. You should see all of this when it does the test. It
will take some time to go through this many locations, several seconds at
best. If after going into setup and not seeing the total amount of memory
you have then suspect that memory is bad.
Mark D. Roberge
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-----Original Message-----
From: Susan Sutherland <[log in to unmask]>
To: [log in to unmask] <[log in to unmask]>
Date: Thursday, March 19, 1998 11:46 PM
Subject: Re: [PCSOFT] hard disk running a lot, and unrecognized RAM


>>I was hoping the extra RAM would have helped more than it has. Maybe I did
>>not install correctly? Anyone have a freeware program to download that
will
>>check if the extra 64MB is working? My startup screen still shows 16MB of
>>RAM, but the tech service at Crucial told
>>me the BIOS does not update, I would have to reload windows again for the
>>BIOS to see the extra 64MB.
>
>About the unrecognized RAM. When I install RAM successfully, it shows up
>right away. If I don't, it doesn't. Does anyone else think maybe the tech
>service person is steering this fellow wrong, or is there some other
>variable here, that I don't know about? I never had to reload (do you mean
>reinstall?) Windows for new RAM to be recognized, has anyone else? I hate
>to tar everyone with the same brush, but I feel much safer ignoring tech
>support people in general, especially Level 1 telephone variety. I'll take
>my lumps for that, if anyone wants to correct me on that one too.
>
>The easiest ways I use to check whether RAM is recognized, are:
>1.  the counter you see on booting, and
>2.  going into My Computer/Help/About, and checking "physical memory
>available to Windows." I say, if it isn't in those two places, your machine
>isn't recognizing that RAM, therefore something is wrong. Anyone care to
>correct me on this?
>
>Susan Sutherland