This problem has now been taken care of. The answer turned out to be
downloading Java.
Carol Hanson
----- Original Message -----
From: "Carol" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, September 23, 2005 9:26 PM
Subject: [PCSOFT] Internet Explorer set up problem
>I was just told this belonged on this list instead of PCBuild where I first
> tried to post it, so the first part is superfluous, I guess, but I will
> leave it in anyway.
>
> I'm not sure if I should submit this to PCSoft or PCBuild, but I GUESS I
> have a problem in Internet Explorer in XP OS, so here I am. (The version
> of
> Exp. is....Geez......6.0.2900.2180.XPSP_sp2_gdr.050301_1519.)
>
> For me, this is so out of my realm of understanding, that I will have to
> give you a little bit of background, to orient it to anything. I sell
> items
> on Ebay, and they have a series of screens used to do that. On the second
> screen, you choose a category for your item. There is normally a big box
> in
> which you can scroll down through different classifications to choose
> yours.
> (And there are a couple more big boxes with more classifications that seem
> to be all linked together, but all on the same page.) What I'm getting is
> just a blank big box with a tiny red 'x' in the upper left hand corner. I
> don't get the listings to choose from. That prohibits me from listing my
> item completely, so I'm dead in the water until I get this figured out.
>
> I contacted Ebay about this and got the following answer, which doesn't
> work, because the 'advanced' button, under 'use a proxy server for your
> LAN
> settings', is in gray. She assumes I have addresses inside that 'advanced
> settings', but I don't. (I put a dot in the bullet and clicked on
> 'advanced' and looked and there is nothing in there.) (She refers to
> Java,
> about which I'm mystified completely, so I guess maybe that's the area in
> which my problem will be fixed?) Anyway, here's what she said to do, but
> of
> course, I don't have the addresses she's talking about. But, I thought
> this
> would give someone here a clue about what I need to do, because I sure
> don't have a clue. Here's what she said:
>
> 1. From the Internet Explorer menu bar, click Tools
> 2. Select Internet
> Options
> 3. Click the Connections Tab
> 4. Click the LAN Settings button
> 5. Click the Advanced button
> 6. If your setting shows "Use the same proxy server for all protocols"
> checked, please copy the HTTP proxy address and port number to the
> protocols field under the "Proxies" Tab in your "Java Plug-in Control
> Panel" utility.
>
> Otherwise, copy each address and port number to its corresponding entry
> in the "Java Plug-in Control Panel" utility."
>
> Please help, I'm lost and stuck.
> Carol Hanson
>
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